How to Upload Your Files

Detailed instructions for using the following methods for FTP uploading are listed here: Windows Internet Explorer, WS_FTP, Fetch, and net2ftp. For more information on FTP uploading in general, continue reading below.

To upload your files over the Internet, you must have software with FTP capability. FTP stands for File Transfer Protocol. FTP is the way the internet was designed to transfer non-text files. (Email, on the other hand, was designed for sending text files.) Internet Explorer (5.0 and higher for Windows), WS_FTP (for Windows), and Fetch (for Mac) are a few of the common programs with FTP capability. If you don't have one of these programs, you can click on one of these links to download WS_FTP for Windows or Fetch for Mac. (Some of our customers also recommend FileZilla, which is a free open source FTP program. You can download FileZilla from their web site at Source Forge.) There is also a free web-based FTP service, called net2ftp, available here. Net2ftp is operating system independent and so should work with any computer and any browser you are using. (This link will open in a separate window. Our instructions are here).

If you are uploading many individual files, as is typically the case with jpg files (as opposed to PowerPoint files where one file can contain many slides), please name your files in such a way that makes them easy to identify as yours. For example, you could name all your files starting with your initials. Alternatively, you can combine your separate files into one zip file and then upload just that one zip file. In either case, you will have to tell us on your order form, which file or files are yours since everyone uploads to the same page. Please note, you cannot upload (create) a folder on our FTP site. You can only upload files.

Once you have uploaded your files, submit an on-line order form, to tell us the names of your files, when you need your slides, delivery address, and other order information.

Please do not send email attachments, except as a last resort. Email attachments can tie up our email access for long periods of time. We need to keep our email access open for regular text messages, customer support, and order forms. There will be a $5 special handling fee for jobs submitted as email attachments. Call us at 1-800-296-1885 for the correct email address for attachments. (We don't post the address here because of spammers.)

Instructions for Intenet Explorer users (IE 5.0 or higher for Windows)

  1. Go to the IQ Imaging main web page (www.iqimaging.com) and click on "Upload Here". You will be transferred to a page entitled: Current directory is /incoming/slides. This is our FTP site. (On some versions of Window XP, you may need to select the "Open for FTP" option located on the "Page" pull-down menu, to activate the FTP functions.)
  2. In a separate window, using My Computer, or Windows Explorer, locate the file or files you wish to upload.
  3. Highlight the file or files to upload, and drag and drop them onto our FTP site in the Internet Explorer window. This will start the upload process. As an alternative to the "drag and drop" method, you can do a "copy and paste". In Windows you do this with a right click on the file name to bring up the copy and paste options. If you get a "permission denied" error, it means a file by that name already exists on that site - try renaming your file. (Note, you can only upload files, not directories or folders.)
  4. If, instead of being uploaded, your image is simply displayed, your Internet Options settings may need to be corrected. You can verify and correct the settings as follows:
    1. Go to the start menu.
    2. Go to settings.
    3. Click on control panel.
    4. Click on internet options.
    5. Go to the "advanced" tab. This is where you will see a list of all your settings for Internet Explorer. The first section is called "accessibility" and the second section is called "browsing".
    6. Scroll down towards the bottom of "browsing". You should see an item called either "Enable folder view for FTP sites" or "Use web based FTP".
    7. Enable folder view for FTP sites should be selected.
    8. Use web based FTP should not be selected.
    9. If you have a firewall that restricts outgoing files, you may need to select "Use Passive FTP for compatibility with some firewalls and DSL modems" (This is not often necessary)
    10. Click on "OK" to save the settings.
    With these settings, Internet Explorer should now allow you to upload your files.
  5. When you get the message that the transfer is complete, your file should be listed on the web page. Check to make sure your file is listed and that the file size is correct.
  6. Fill out the on-line order form to give us your shipping address, schedule, and other order information. You will receive an automatic email confirmation once your order form has been received.
Instructions for WS_FTP users
(If you don't have WS_FTP, you can download WS_FTP here.)
  1. Start WS_FTP
  2. A Session Profile Window should be displayed.
  3. If you have a profile set-up for IQ Imaging from a previous experience, scroll down in the Profile Name box and click on IQ Imaging. Skip to step #10.
  4. If you do not have a profile set up yet, in the Profile Name box, type in IQ Imaging and in the Host Name box type ftp.iqimaging.com
  5. Click on the Anonymous Login box and the User Id box should read anonymous.
  6. In the Password box, convention is to type in your email address, but you can use anything.
  7. In the Remote Host box, type in /incoming/slides
  8. In the Local PC box, type in the location of the files you want uploaded. You can leave it blank if you are not sure.
  9. Click SAVE, this will save the IQ Imaging profile information so that the next time you neet to transfer files, you only need to scroll down in the Profile Name box and click on IQ Imaging.
  10. Click on OK.
  11. The main window should read WS_FTP ftp.iqimaging.com and the box under Remote System should read /incoming/slides.
  12. Check to make sure Binary is selected as the transfer mode - not ASCII or L8. (normally, binary is the default and is already set.)
  13. Highlight the files you wish to upload in the Local System box. (Note, you can only upload files, not directories or folders.) You may need to navigate to the correct directory if the directory location was not specified in your profile setup.
  14. Click on the arrow that points towards the Remote System window. This will upload your files.
  15. When the transfer is finished, you can exit WS_FTP, and return to the IQ Imaging web page.
  16. Fill out the on-line order form to give us your shipping address, schedule, and other order information. You will receive an automatic email confirmation once your order form has been received.
Instructions for Fetch users
(If you don't have Fetch, you can download Fetch here.)
  1. Start Fetch
  2. An Open Connection Window should be displayed.
  3. If you have a Shortcut set-up for IQ Imaging from a previous connection, scroll down in the Shortcuts drop down box and click on IQ Imaging. Skip to step #10.
  4. If you do not have a Shortcut set up yet, in the Shortcuts box, setup a Shortcut named IQ Imaging.
  5. In the Host Name box type ftp.iqimaging.com
  6. In the User ID box type in anonymous
  7. In the Password box, convention is to type in your email address, but you can use anything.
  8. In the Directory box ("initial folder"), type in /incoming/slides
  9. Click OK, this will save the IQ Imaging Shortcout information so that the next time you neet to transfer files, you only need to scroll down in the Shortcuts box and click on IQ Imaging.
  10. Click on IQ Imaging Shortcut to start the FTP connection.
  11. The main window should read Fetch: ftp.iqimaging.com and you may or may not see files listed in the slides directory on our FTP, since everyone uploads to the same place.
  12. Click on the Put File button to select the files you wish to upload. (Note, you can only upload files, not directories or folders.) When you have added all your files to the upload list, click Done. This will upload your files.
  13. If asked to choose a format for the upload, choose Raw Data (not text).
  14. When the transfer is done, you should see your files listed on our site. Your last step is then to fill out the on-line order form to give us your shipping address, schedule, and other order information. You will receive an automatic email confirmation once your order form has been received.
Instructions for net2ftp users
To access net2ftp, click here. It will open in a separate window.
  1. For Server, enter ftp.iqimaging.com
  2. Select Anonymous to fill in anonymous user and password.
  3. For Initial directory enter /incoming/slides/
  4. Click the login button. You should see a new page with our FTP directory.
  5. Click the upload button to go to the upload page.
  6. On the left side of the page, under files, use the Browse button to select the files to upload.
  7. Add as many files as needed, then click the green check mark at the top of the page to start the transfer.
  8. When the transfer is finished, click the blue arrow to go back to the directory listing. You should see your files listed in our FTP directory.
  9. When you have finished, use the red logout button at the upper right of the page to close the FTP connection.
  10. After logging out, you can close that browser window and return to the IQ Imaging web page.
  11. Fill out the on-line order form to give us your shipping address, schedule, and other order information. You will receive an automatic email confirmation once your order form has been received.

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